Need an urgent reply but you can’t get through? Use web SMS to contact staff or customers quickly and easily.

Emailing staff can often be difficult, let’s face it - workers are not always at their desk, but with web SMS you can reach staff in meetings or conferences or even reach externally based staff that don’t have access to a computer.

With Message-Media, organisations have the ability to contact staff or customers on their mobile phone by simply visiting the site and sending a web SMS.

Using the web SMS service is like having an email inbox that everyone in your organisation can access. If all your staff members need to be aware of outbound communication, you can create a shared sent items folder, making this a must-have service for you.

Your company can send an SMS to as multiple recipients without even leaving the desk. Its fast, it’s easy and it’s effective. There are shared and private contact groups so all staff can access details and never lose a clients information again!

Companies continuously need to move forward with technology and this is just one more step forward for businesses. Mobile communication is the way of the future and if employees need to be contacted directly, then web SMS is the best option and it will improve your organisations communications in the long term.

Message-Media gives you reliable access to all Australian mobile networks and allows businesses to import names and numbers easily from Microsoft Access, Excel, Word and text files.

The best thing about web SMS is that it has all the features of a mobile phone service except there’s no messing around with phone keypads and it’s still direct communication within your organisation. It’s just like an email system but gives more reach and allows contact with staff wherever they are.

Posted: June 30th, 2008 under SMS Technology.
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Sending bulk SMS messages is an excellent way for businesses to get the word out to customers. The benefits are numerous.

Using SMS to communicate with customers is just one more weapon businesses have in their arsenal to ramp up business. But using bulk SMS is perhaps one of the most significant pieces of that arsenal. Let’s look at why.

It’s cost effective. Some studies have reported that using bulk SMS to advertise to customers costs up to 30% less than a traditional print media campaign. This can be a significant savings. Because there’s often no additional equipment to buy or staff to hire, there’s no additional costs associated with those things either.

It’s targeted. Unlike many other forms of advertising, using bulk SMS is a way to specifically target the right customers, those that are interested in your product or service. It’s less likely that this target audience will delete or dispose of your message, as might happen with other forms of advertising.

Bulk SMS is easy for both the business and customer. With the click of a button, a business can easily and quickly send out a targeted message to that target audience. The customer, or target customer, on the other hand, only has to read the text message and either save or delete it. There is no email to wade through, no junk mail to deal with.

It’s novel. Since this is a relatively new concept, the unique aspect is sure to get customers paying attention. Indeed, it’s likely that customers or target customers are thankful for the ease and simplicity of the message. That delight in the method and form could result in new sales for the business employing the bulk SMS technology.

It’s extremely functional. That is, there are few other methods of advertising that can effectively reach hundreds, thousands or even millions of people at the exact same time with the exact same message.

Posted: June 3rd, 2008 under SMS Technology.
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Banks that choose to use SMS technology to communicate with their customers are making a wise financial and business choice, as more and more people choose to conduct business through mobile messaging.

Through SMS technology, banks can provide a wide array of services to their customers. On their end, customers can request particular information, or services. Through the SMS technology, the products and services are provided quickly, efficiently and with little inconvenience on either side.

In short, SMS banking technology works like this: through what’s known as “push and pull” messaging, the bank and customer can communicate, make requests and provide information.

Most SMS bank messaging is through “push” messages, or those that are instigated by the bank to the customer via their mobile devices. These types of messages might include an account statement at the end of the month (or quarterly, even), notification of insufficient funds and notification that an electronic deposit (as in a salary) has posted.

Typical “pull” messages are those requested or initiated by the customer and they might include: an account balance inquiry, a request to make a bill payment electronically, requests to move money from one account to another, and stopping payment on a check or requesting that a debit card be de-activated if stolen or the PIN compromised.

One popular SMS banking use is for one-time password assignment and use. Using a one-time password, a banking customer can initiate payments, or move money. Once the transaction is complete, the password is no longer attached to the account. This effort is a combined “push” and “pull”, with the customer using SMS technology to request the password, and the bank providing it, and then destroying the password once the transaction is complete.

For both customers and banks there are many beneficial aspects to using corporate SMS technology, not the least of which is the saving of time, money and energy. And although some express security concerns with the SMS technology, experts saying that using SMS for banking concerns is generally more secure than or as secure as using an ATM or online banking.

Posted: June 3rd, 2008 under SMS Technology.
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