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SMS in your industry
MessageMedia has experience across a huge range of industries, to find out more about SMS use in your market, please:
contact us
SMS Buyers' Guide
SMS is a relatively new industry with few entry barriers, and novice re-sellers come and go at regular intervals. To ensure you choose a reliable SMS provider, we recommend you ask:
these questions

Average waiting time for customer calls

 

Answer time for inbound calls Today This month Last month
% of calls answered in under 15 seconds 73.85% 73.04% 78.98%
% of calls answered in under 60 seconds 91.54% 90.22% 94.99%

Client service is a passion that starts with our CEO and filters through to everyone in the team. Our goal is for MessageMedia to provide a level of support that our customers would rate as 'the best they have experienced', and a starting point for achieving this is answering your calls promptly!

The table above shows average waiting times for inbound customer calls. Our team is here to help - so call us, we make SMS easy for you!

 
Find out why over 6000 Australian businesses use MessageMedia
Why MessageMedia?
  • Simple, user friendly products
  • Exceptional client service
  • 6000 clients, all industries
  • 100% uptime guarantee
  • Australian owned company
  • 30 day money back guarantee
Inside MessageMedia
MessageMedia is Australia’s largest business SMS provider. Why not let us show you around, and explain how we harness our passion to drive your success.

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Our Clients
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MessageMedia: your SMS business partner
MessageMedia is Australia's largest corporate SMS provider. We have over 6000 business/government clients, they come to us because our SMS solutions allow them to communicate with customers and staff in a simple and economical way. Our reputation is built on technical expertise, industry experience, quality support and service reliability. From bulk SMS & desktop SMS to SMS API gateways, if you need a business SMS provider, you've come to the right place.
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