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SMS in your industry
MessageMedia has experience across a huge range of industries, to find out more about SMS use in your market, please:
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SMS Buyers' Guide
SMS is a relatively new industry with few entry barriers, and novice re-sellers come and go at regular intervals. To ensure you choose a reliable SMS provider, we recommend you ask:
these questions

Average waiting time for customer calls

 

Answer time for inbound calls Yesterday This month Last month
% of calls answered in under 15 seconds 60.32% 74.92% 80.32%
% of calls answered in under 60 seconds 76.98% 87.46% 94.73%

Client service is a passion that starts with our CEO and filters through to everyone in the team. Our goal is for MessageMedia to provide a level of support that our customers would rate as 'the best they have experienced', and a starting point for achieving this is answering your calls promptly!

The table above shows average waiting times for inbound customer calls. Our team is here to help - so call us, we make SMS easy for you!

 

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Find out why over 10,000 Australian businesses use MessageMedia
Why MessageMedia?
  • Simple, user friendly products
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MessageMedia: your SMS business partner
MessageMedia is a global leader in business text messaging solutions. We have over 10,000 business/government clients and they come to us because our SMS solutions allow them to communicate with customers and staff in a simple and economical way. Our reputation is built on technical expertise, industry experience, quality support and service reliability. From mass SMS and desktop SMS to SMS API gateways, if you need a business grade SMS service provider, you've come to the right place.
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