MessageMedia client testimonials

Customer satisfaction is the best measure of how well we're doing our job - we know that if the user's happy, the rest will follow. To keep our finger on the pulse, we stay in regular contact with our clients, here's what some of them have to say:

We love MessageMedia! We use SMS to stay in touch with customers for things like product orders, changes to delivery times etc. We can send multiple reminders quickly and easily, it's a simple way to service our customer base.
- Rod Dally, Owner, Autobarn, Eltham

We use MessageMedia SMS to keep in touch with buyers, tenants, tradespeople and each other - it's the easiest way to send updates and reminders. Our phone bills have decreased dramatically, and it helps us connect with our database to increase attendance at auctions and open for inspections.
- Paul Sansom, Director, Ray White Real Estate, Cheltenham

SMS enables us to send fire updates, vehicle movement bans and meeting notifications to our fire brigade volunteers – reliability is very important and MessageMedia provides that for us. The system is very easy to use from any PC and saves us so much time, I wish we had started using it much earlier.
- Cr Janet Savage OAM JP, Shire of Gnowangerup, Western Australia

We discovered our previous provider wasn't always delivering our messages, which made us look unprofessional, so we switched to MessageMedia. Setting up was easy and staff were available when I needed them.
- Chris Malikoff, IT/Development Manager, Digital Ads International

MessageMedia has enabled RosterLive to become a market leader in web-based workforce management software. Their robust messaging solution and dedicated account managers have enabled our clients to easily communicate rosters to employees and track vital message history data. Their staff are always a pleasure to deal with and MessageMedia is a big reason RosterLive is now one of the fastest growing technology companies in Australia.
– Rhys Williams, Owner, RosterLive

I have tried other SMS companies and now I only use MessageMedia. Their pricing is realistic and their account management is the best I've experienced. Stop looking, you have found your SMS provider, I know I have.
- National Trade Marketing Manager, Coca-Cola Amatil

We switched to MessageMedia after a positive experience with our inbound SMS service and haven't looked back. The service is reliable, easy to set up and they work hard to solve our business problems.
- Carlo Panarello, Director, Phone First Pty Ltd

We use SMS to notify volunteers of bushfires. For us it's all about reliability, we're part of the NSW Rural Fire Service which covers one of the most fire-prone regions on earth, so we need our communication systems to work. We get that from MessageMedia, their SMS gateway runs 24/7, they're very reliable.
- Ian Manley, Firefighter, Sandy Point Rural Fire Brigade

MessageMedia is a very easy company to work with, their products are easy to use, and their account management is really quite impressive. Nothing's too much trouble, if I have a query, they jump on it right away. With MessageMedia, you can trust that they'll do what they say. I'm a busy person, and they take everything off my hands so I can concentrate on other work.
- Catherine Turner, Esanda

We looked at a number of API suppliers, but MessageMedia was the first to meet all our requirements. The API features gave me the functionality I needed, it was easy to integrate, cost-effective and the service was reliable. A 100% uptime guarantee and the quality of their large clients was reassuring, especially in a market with a lot of 'fly-by-the-night' providers. Their technical support has also been very good.
- James Stewart, Com2 Communications

MessageMedia has everything covered! We've never regretted using SMS Messenger – it's a fabulous product for keeping in touch with customers and staff, while saving time and money on phone calls.
- Carmen Elliott, RE/MAX Villa Real Estate

We use MessageMedia because they save us time and money. We have a national transport fleet, and we now send SMS messages to drivers instead of calling. It's much clearer for the drivers, they get all the info they need on the SMS instead of having to write it down. Our office staff spend much less time on the phone, which has improved productivity and reduced costs. Importantly for us, MessageMedia has a 100% reliability guarantee, so we know our messages are getting through, wherever our drivers are.
- Brian Lunn, Transpacific Industries

When I first looked into SMS services, I thought it was going to be a complicated process for little if any benefit. MessageMedia surprised me with their professionalism and promptness in setting up a simple system for us that works really well, and adds value in more ways than we had expected. It's definitely been a good choice, and I highly recommend them.
- Shane Connelly, Unlimited Water

Dealing with MessageMedia has been effortless. They took our needs on board, went way, then came back with a customised solution that was easy to install and even easier to use. It's a real bonus, it helps us generate betting activity, but also reduces our costs.
- Nathan McGowan, Harness Racing Victoria

SMS reminders are now standard for our service division – it cuts down on no-shows, saves us time and prevents lost revenue.
- Scotts Motor Group, Sydney

While email is useful, text messages are carried with the recipient and are less diluted by spam. MessageMedia is economical, easy to use and our interaction with them has been faultless.
- Hamish Tait, Director, Riverina Conservatorium of Music

We've been very well supported by MessageMedia with technical assistance and value for money, they've made this entire venture extremely easy to manage.
- Greyhound Racing Victoria

Much of the program's success is due to MessageMedia providing a robust, reliable service. I can rest easy knowing that every message I send will be received.
- SMS the Word