messagemedia client testimonials

Customer satisfaction is the best measure of how well we’re doing our job – we know that if the user’s happy, the rest will follow. To keep our finger on the pulse, we stay in regular contact with our clients, here’s what some of them have to say:
 

I have tried other SMS companies and now I only use messagemedia. Their pricing is realistic and their account management is the best I've experienced. Stop looking, you have found your SMS provider, I know I have.
- National Trade Marketing Manager, Coca-Cola Amatil

I was particularly pleased with the cost of ownership - no monthly minimum spend was perfect for us.
I wasn't after bells and whistles, we just needed something that was simple and easy to use. messagemedia's professionalism was excellent, we've been well supported, both before we signed and since.
- Bill McDowall, Erskine Hospital

messagemedia is a very easy company to work with, their products are easy to use, and their account management is really quite impressive. Nothing’s too much trouble, if I have a query, they jump on it right away. With messagemedia, you can trust that they’ll do what they say. I’m a busy person, and they take everything off my hands so I can concentrate on other work.”
- Catherine Turner, Esanda

We looked at a number of API suppliers, but messagemedia was the 1st to meet all our requirements: 1) the API features gave me the functionality that I needed 2) it was easy to integrate 3) cost effective and 4) the services was reliable– a 100% uptime guarantee and the quality of their large clients was reassuring, especially in a market with a lot of ‘fly-by-night’ providers. Their technical support has also been very good.
- James Stewart, Com2 Communications

We use messagemedia because they save us time and money. We have a national transport fleet, and we now send SMS messages to drivers instead of calling. It’s much clearer for the drivers, they get all the info they need on the SMS instead of having to write it down. Our office staff spend much less time on the phone, which has improved productivity and reduced costs. Importantly for us, messagemedia has a 100% reliability guarantee, so we know our messages are getting through, wherever our drivers are.
- Brian Lunn, Transpacific Industries

When I first looked into SMS services, I thought it was going to be a complicated process for little if any benefit. messagemedia surprised me with their professionalism and promptness in setting up a simple system for us that works really well, and adds value in more ways than we had expected. It’s definitely been a good choice, and I highly recommend them”
- Shane Connelly, Unlimited Water

Initially we chose a cheap, web-based SMS service. After countless incidents of messages not being received - we switched to messagemedia and we haven't looked back. The first SMS service we used didn't receive replies - we didn't know what we were missing until we moved our business to messagemedia.
- Sharna, Panache: Modelling, Promotional and Talent Agency

I 1st tried Hairware as my SMS provider, but it was extremely unreliable. When I called Hairware I got all sorts of excuses. Then they said it was a carrier issue, so I called Telstra – they explained it wasn’t, the Hairware product just wasn’t built for business use. After much frustration I called Shortcuts who use messagemedia, and was soon sending SMS easily. Now our messages get through and customers respond in minutes, I wish I’d switched earlier!
- Kate Carney, Toowoomba Hair Design

Dealing with messagemedia has been effortless. They took our needs on board, went way, then came back with a customised solution that was easy to install and even easier to use. It’s a real bonus, it helps us generate betting activity, but also reduces our costs.
- Nathan McGowan, Harness Racing Victoria

It’s hard to believe how quickly patients respond to our SMS when we tell them their glasses are ready for pick up.
- Julie Weier, Mt Isa Optical

SMS reminders are now standard for our service division – it cuts down on no-shows, saves us time and prevents lost revenue.
- Scotts Motor Group, Sydney

While email is useful, text messages are carried with the recipient and are less diluted by spam. messagemedia is economical, easy to use and our interaction with them has been faultless.
- Hamish Tait, Director, Riverina Conservatorium of Music

We’ve been very well supported by messagemedia with technical assistance and value for money, they’ve made this entire venture extremely easy to manage.
- Greyhound Racing Victoria

Much of the program’s success is due to messagemedia providing a robust, reliable service. I can rest easy knowing that every message I send will be received.
- SMS the Word