MessageMedia

What is it?

	SMS is the most widely used data application on the planet, with 2.4 billion active users - Wikipedia
MessageMedia provides SMS solutions that harness the world’s most widely used communication channel – mobile messaging. Our business SMS service allows you to send SMS from a computer to mobile phones. We have 4 key products to harness SMS:
SMS Messenger Send/receive SMS from your PC using software –
Web SMS Send/receive SMS via the web –
Email SMS Send/receive SMS via email –
SMS API/gateway SMS enable your website or application –

SMS Messenger

Send SMS from your PC desktop using software

Feature packed software, easy to import a database
Works with Outlook, Outlook Express or on its own
Download and install in minutes
100% reliability guarantee
Send to mobiles and landlines (landline SMS converted to ‘talking text’)
Forward SMS replies to your mobile when out of office
Delivery tracking - shows when SMS was delivered to the mobile phone
Audit trail - records all messages sent, enables easy reporting

Web SMS

Send SMS direct from the web

Accessible from any online computer
Easy to set up and use, no software required
Send/receive single or group SMS
100% reliability guarantee
Send to mobiles and landlines (landline SMS converted to ‘talking text’)
Forward SMS replies to your mobile when out of office
Delivery tracking – shows when SMS was delivered to the mobile phone
Audit trail – records all messages sent, enables easy reporting

Email SMS

Send SMS via email

A basic, practical SMS service
No software required, SMS is sent via existing email program
Simple to use, with limited range of features
100% reliability guarantee
Send Outlook SMS or Lotus Notes SMS, works with HTML or plain text
Suits firms with staff that don’t have web access
Suits single rather than group messaging
Send to mobiles and landlines (landline messages converted to ‘talking text’)
Audit trail – record all messages sent/received though your email server

SMS API / gateway

SMS enable your website or application

Fast, simple integration
Fully featured APIs: delivery tracking to handset, web push to enable
real time delivery of inbound SMS, reply messages flagged to
correspond to outbound message, HTTPS/ SSL secure mode
We run 3 SMS gateways concurrently to ensure back-up is always available
Our SMS gateway has a 100% uptime guarantee
MessageMedia SMS traffic is backed by multiple Tier-1 carriers
Expert technical support
2 way functionality
Global coverage

Who are we?

	MessageMedia is a very easy company to work with, their products are easy to use, and their account management is really quite impressive. Nothing’s too much trouble, if I have a query, they jump on it right away. With MessageMedia, you can trust that they’ll do what they say. - Catherine Turner, Esanda
Established in Melbourne, Australia, and with offices in the US and UK, MessageMedia is a global leader in business SMS services. We have over 7000 clients, from Coca Cola and BP to your local hairdresser.
MessageMedia has an extensive range of SMS products, and our expert team has the experience to fully harness SMS for your specific industry. We’re growing strongly, we’ve been recognised in the Deloitte Fast 50 Technology Awards for 5 years running, but we’re committed to maintaining the ‘small business’ culture that allows us to cater for all our customers' needs.

Deloitte Technology Fast 50 Awards 5 years running	Australian Small Business Champions Finalist	Telstra Business Award Innovation award, finalist	Mobile Marketing & Advertising Awards Best use of internet

Why choose us?

	I was particularly pleased with the cost of ownership. I wasn't after bells and whistles, we just needed something simple and easy to use. - Bill McDowall, Erskine Hospital
Experience: MessageMedia is Australia’s largest business SMS provider. We have over 7000 clients in a broad range of industries, and fully understand your critical needs and challenges.
Reliability: Poor service costs you time and money, and the SMS market is full of novice suppliers with unreliable messaging. MessageMedia are SMS specialists, we offer a 100% uptime guarantee to ensure SMS delivery.
Simplicity: MessageMedia SMS solutions can be set up in minutes and are easy to use. Our experienced support team is always available if you need assistance – a real person will answer the phone!
Cost: Unlike many SMS providers, with MessageMedia, you get what you pay for – your messages delivered, every time. Our rates are very competitive, we have a range of user-friendly billing options and a 30 day money back guarantee.

What’s the process?

Start sending SMS in 3 minutes!

Experience tells us people like to try before they buy, so we offer a free trial that allows you to test an SMS solution.

1	You can set up a Free Trial Online, or Call Us on 1800 009 767 with your query
2	We’re SMS specialists, we’ll listen to your needs, then advise on how to harness SMS in your business
3	Our support team can help with integrating SMS into your business, staff training etc.
4	Your business will feel the benefits of SMS from day 1 – reduced costs, improved efficiency, streamlined communication.

Save time and money

	MessageMedia saves us time and money. We have a national transport fleet, we now send SMS to drivers instead of calling. Our staff spend much less time on the phone, which has improved productivity and reduced costs. - Brian Lunn, Transpacific Industries

We can significantly reduce your operating costs - SMS is cheaper and more efficient than calling, emailing or mailing your customers and staff
A single SMS can be sent to hundreds of handsets instantly, they can reply via SMS
Automating work processes through SMS reduces staff overheads
Pushing real time information to customers and staff via SMS can reduce inbound calls by 50%

Drive revenue in your business

Yesterday we set up an account and sent some messages, today several
people who received the SMS came in to the store, which resulted in
$3,000 in sales. MessageMedia made it easy, the system is really
simple and it obviously works!
- Wendy O'Halloran, Proprietor, Parata Clothing

	SMS is ideal for promoting new products, sales, special offers etc to your customer database
	SMS is widely used for applications such as late payment reminders, loan updates etc, which generates incoming revenue
	SMS reminders reduce appointment ‘no shows’ by around 25%, which means more customers coming through your door

Connect with your customers

MessageMedia provides a great service. We send SMS reminders to our customers to reduce no-shows and add a personal touch
- Carl Forrest, General Manager,
Jamie Oliver’s Fifteen Restaurant Melbourne

	SMS is the most widely used communication channel on the planet, it’s available to everyone with a mobile phone.
	SMS is a simple, non-intrusive way to communicate with your customers, ie special offers, appointment details, payment reminders.
	A single SMS broadcast can reach hundreds of recipients instantaneously, they can reply via SMS.
	We can help you differentiate your business with a value-added service, which in turn generates customer satisfaction and return business.

Streamline communication with staff

We use SMS to notify volunteers of bushfires. For us it’s all about
reliability, the NSW Fire Service covers one of the most fire-prone
regions on earth, so we need our systems to work. We get that from
MessageMedia, their SMS gateway runs 24/7.
- Ian Manley, Firefighter, Sandy Point Rural Fire Brigade

	SMS is a fast, simple, cost effective way to communicate with mobile staff
	MessageMedia is the only SMS provider to offer a 100% service reliability guarantee – your message will get delivered!
	MessageMedia SMS is 2 way, a single SMS can be sent to hundreds of staff, they can reply via SMS
	SMS is ideal for staff rostering, appointment reminders, general updates, server alerts etc

Information

MessageMedia serves the SMS needs of businesses, government departments, educational institutions, associations and charities - please ask us how organisations similar to yours are harnessing SMS to improve communication and save money. At this time however MessageMedia is unable to provide SMS services to personal or private users.

	Information

	MessageMedia understands the importance of keeping your personal information private and secure. We have adopted strict policies and guidelines of security and confidentiality.

	Your name and your personal information are NEVER stored on the internet with our system. We employ the latest 128-bit encryption technology in all areas of our service. This is done to protect you from unauthorized use of the information you are sending to our server.

	We will NEVER share any telephone number(s), e-mail addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated 3rd party, unless required to do so by the Law.

	We use the personal information we collect about you to perform our business function, fulfil our legal obligations and to enable MessageMedia staff to provide the support services that we provide to our customers.